Electro Freeze frozen yogurt and soft serve ice cream machines

Family Owned & Operated

As a family-owned business, we realize that our success as a company depends on the success of our customers…and we take that very seriously. Working with us at Sentry gets you more than just high-quality, industry-leading Electro Freeze equipment. It’s the beginning of a great relationship with our award-winning sales and service team and the start of a true partnership in the future success of your vision.

We have helped thousands of customers develop their ideas and dreams into high profits.

Education

We believe in educating customers on our equipment and the industry in general. We may be the experts on the frozen dessert business and equipment, but you are the expert on your vision and ideas. Working together with our customers and talking to them and not at them, is the best way to ensure success. Whether it be through our Ice Cream Academy, our Open House seminars, our participation in frozen treat schools throughout the country, or just a one on one meeting at your location. It all starts with education.

Training

When you purchase Electro Freeze equipment from Sentry, you get more than just a machine. With a full state-of-the-art training facility, we’ll give you all the hands-on training you need to maximize your profits. Through our annual Open House, training seminars, and our focused one-on-one sessions, we will train you on everything you need to know. From how to make consistent, profitable, high-quality products to the art of serving customers, there is nothing we don’t cover. We’ll give you the foundation and training you need, for as long as you need it. Our job does not end after the sale. It’s only the beginning.

Service

Service is such an important aspect of what we do at Sentry Equipment. That is why we developed our "Sentry Service Standards"

Fully stocked parts trucks - Whatever may be wrong with your equipment, our trucks have the part to fix it

24 Hour Service - If we cannot solve your problem over the phone, our goal is to be at your store within 24 hours

7 days a week on-call service - Problems rarely happen at convenient times. No matter when they happen, we are a phone call away.

Sentry Technicians

Sentry employs only the most professional, courteous, and qualified technicians and we keep them. Amazingly, our service department has over 200 years of experience in the industry. When you call us at Sentry, you will always get a live, courteous voice on the phone. Small wonder we have won the Electro Freeze Service Excellence Award for 35 straight years.

Please note: Sentry Equipment Service and Sales handles Electro Freeze equipment in the areas of New Jersey, Pennsylvania, and Delaware. Please contact us for a detailed list of our serviced counties.